Shopping Guide

How to Order

1. Order online

• Order on this website www.sytwellness.com.
• Customer Service Hotline: 2736 7473 (Monday to Saturday 9:30am-7:00pm except public holidays)
• Customer Service Email: cs@sytwellness.com

2. In-store purchase

Wan Chai

• Address of Wanchai Clinic: Whole Floor, 11th Floor, Henan Building, 90 Jaffe Road, Wanchai
• Wan Chai Clinic Tel: 2736 7473
• Wan Chai clinic business hours: Monday to Saturday 9:30am – 7:00pm except public holidays

Jordan

• Address of Jordan Clinic: 3rd Floor, 3rd Floor, Will Strong Development Building, No. 59 Parkes Street, Kowloon
• Jordan Clinic Tel: 2736 7033
• Jordan Clinic business hours: Monday to Saturday 10:00am – 7:30pm except public holidays

Cancel/Edit order

If you need to cancel or modify the order, please call our customer service hotline at +852 2736 7473, and we will handle it for you.

Payment method

Order in online store

After purchasing products in this online store (www.sytwellness.com), you can click on the "shopping cart" or "Buy now" button to choose GPAY or PAYPAL to check out. Both checkout methods can be used to check out with credit cards such as Visa, Master, UnionPay or AMEX.

After the transaction is completed, SYT Wellness will confirm the order using email or mobile phone short message (SMS) based on information provided in the order form. Products will be shipped within 7 business days. The day before or on the day of shipment, the logistics company will notify the delivery via SMS.

• Free shipping for purchases over HK$380
• For purchases under $380, the shipping fee is HK$30.

Buy at store
You can use cash or credit card at store

Goods Arrival Time

• After the products are shipped, the goods will be available for pickup within 7-14 business days
• If there are public holidays or bad weather during the order period, the delivery time will be accordingly postponed
• Before confirmation of shipment, SYT Wellness reserves the right to cancel the order depending on the inventory status.
• If there is any change to the order, SYT Wellness will inform the customer of the change using the contact information provided in the order.

Return and ExchangePolicy

If you are dissatisfied with the SYT Wellness products you have purchased, please call our customer service hotline at(+852) 2736 7473 or email to cs@sytwellness.com within 7 working days from the date of delivery.

Privacy Protection Statement

Privacy Protection Statement
SYT Wellness will never disclose or sell your personal information provided by filling the order form, including but not limited to your name, e-mail, phone number, address, etc., to other companies, groups, or individuals. The information is only for the use of company and the company's internal and customer notification purposes.

If you have any questions, recommendations, suggestions and cooperation plans on purchasing SYT Wellness products, please contact us with cs@sytwellness.com or the enquiry hotline: (+852) 2736 7473, SYT Wellness will be happy to help you.